Warranty

A written warranty on our rebuilds

A transmission is a big investment. Our rebuilds come with written warranty terms, and if something isn’t right you can call Alex directly.

How our warranty works

Every transmission rebuild from Transpecialists of Hickory comes with a written warranty. Coverage depends on the unit and the type of build, and longer coverage is available on qualifying rebuilds. We go over the exact time and mileage terms for your transmission before work starts. They’re printed on your paperwork, so you’re never relying on memory.

Ask for the warranty terms on your specific unit when you get your quote. Coverage for CVTs and some specialty units can differ from conventional automatics.

If something doesn’t feel right

  1. Call the shop right away at (828) 855-3444. Don’t keep driving it if it’s slipping or leaking.
  2. Bring it in so we can test it and find out what’s going on.
  3. Have your paperwork handy. The invoice lists what was installed and your coverage.

What keeps a warranty valid

  • Contact us first with any warranty concern, before another shop opens the unit.
  • Follow the fluid and service guidance we give you, especially if you tow or haul.
  • Coverage applies to the work we performed. It doesn’t cover damage from accidents, overheating from other systems, or modifications.

“Alex runs a professional shop and takes care of his customers. He did a fully rebuild on my transmission and I can say its never driven better. He offers a generous warranty on his work.”

— Chase, Google review

Ask about coverage for your transmission

Call or send your vehicle info. We'll explain your options and the warranty that comes with each one.